September 16, 2024
AI in banking, payments and insurance
How AI Will Transform the Banking Industry Now and in the Future New Jersey Business Magazine Ally has been in the banking industry for over 100 years, but has embraced the use of AI in its mobile banking application. The bank’s mobile platform uses a machine-learning-based chatbot to assist customers with questions, transfers and payments…
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September 13, 2024
AI in Customer Service Benefits and Examples
AI for Customer Service & Support As businesses invest resources in customer service AI, more benefits emerge. Empower your customer service agents to easily build and maintain AI-powered experiences without a degree in computer science. NLP and deep learning AI systems can help the technology grasp the nuance of customer queries. You can train the…
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